Course Summary
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.
Course Information
Course Duration
26 weeks
Course Fees
Concession: Enquire for price
Non-concession: Enquire for price
Eligibility does apply, see below.
Core Units
| CODE | DESCRIPTION |
|---|---|
| SITXCCS015 | Enhance customer service experiences |
| SITXCCS016 | Develop and manage quality customer service practices |
| SITXCOM010 | Manage conflict |
| SITXFIN009 | Manage finances within a budget |
| SITXFIN010 | Prepare and monitor budgets |
| SITXGLC002 | Identify and manage legal risks and comply with law |
| SITXHRM008 | Roster staff |
| SITXHRM009 | Lead and manage people |
| SITXMGT004 | Monitor work operations |
| SITXMGT005 | Establish and conduct business relationships |
| SITXWHS007 | Implement and monitor work health and safety practices |
Note: Units marked with an *asterisk have one or more prerequisites.
Further Information
Mode of Delivery
Learning Partnerships utilises a combination of modes to deliver the training and assessment components of the course. This includes online training, trainer support, self-paced study, and distance-based assessing. Features of our delivery mode include:
- The online training refers to the learning activities which take place through the online Portal.
- Trainer support refers to email and telephone contact with the trainers which is available to all students as and when required.
- Students must complete and upload the assessments via the Student Portal or as trainer instructed.
- Self-paced study is a mandatory requirement of completing the course.
Work Outcomes
Career possibilities may include：
-
Hospitality Manager,
-
Motel Manager,
-
Sous Chef,
-
Chef Patissier,
-
Restaurant Manager
Entry Requirements & Eligibility
- Access to a laptop and internet.
- Students must be aged 15 years or above.
- An Australian or New Zealand citizen.
- Complete language, literacy, and numeracy (LLN) test.
Work Integrated Learning and Placement
Not applicable to this course.
Further Learning Pathways
Further Tertiary studies.
Recognition of Prior Learning
Recognition of Prior Learning (RPL) is available on most Learning partnerships qualifications. If you have completed formal or informal training and have knowledge, skills, and employment experience in this area, you may apply for RPL.
You will be asked to provide evidence to support your application and our Operations team will assist you through the RPL assessment process.
Credit is also available for this qualification. If you have completed previous study in this qualification, or an equivalent, you can provide a copy of your transcript/s from your earlier study and we will conduct a credit assessment.
HOW TO APPLY
You’ve made a great choice and we’re excited to have you on board! The next step is to apply, and we’re here to help every step of the way. Before you apply you will need the following:
- Student ID (for current high school students)
- Photo of a Green Medicare Card, Passport or Birth Certificate in colour
- Evidence of QLD residency dated within 6 months (Driver’s license, concession card or utility bill or bank statement with your address on it)
- You will need a USI number – please visit www.usi.gov.au to look up or create your USI number
- If student is under 18, a guardian should attend.